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  • HOT TIP: Check your bills and credit card statements carefully if you dine here. Update: So, in addition to being almost overcharged on my visit to Daisho (as mentioned in the initial review), I was checked my Visa statement and I was charged twice for my lunch at Noodle Bar. Called Visa and they confirmed that the restaurant charged $98.xx to my Visa twice (once the day I was there, another time two days after) with the same reference number. Ultimately, I just had to email Momofuku and their service director refunded the incorrect charge and responded within 3 hours with his apologies (though, no offer of compensation or explanation). Glad I didn't have to physically show up to get this corrected (though, I would have loved to drop, 'Where's ma money, Momofucka?") or dispute the charge with Visa (although, this would have been simple as Momofuku clearly incorrectly charged me). My brother, who bought a Lucky Peach magazine was also double-charged for his purchase. He checked his statement a few days after I told him what happened and he found the same issue. I work in the financial industry -- if something as unusual as a customer complaining about a double-charge occurred, I would check to see if this was a systemic issue and proactively contact/refund other effected customers. It doesn't appear Momofuku were aware/tried to contact/refund my brother. I can only hope the other diners there didn't have the same thing happen to them or they noticed the error. Now, I'm not saying Momofuku is running a scam and I understand mistakes happen. But from almost being charged an extra $20 on my 1st bill (minor server error) and then being double-charged on my second bill (possible employee fraud or major issues with their bookkeeping) -- what kind of an ass-backwards operation are they running? Get your shit together.
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