Wow. Really disappointing. Food was pretty good, and the room is really pretty. Service - not so much. Went in for a quick lunch by myself, they sat me at a table for four, leaving all of the place settings there throughout the meal. I had a soup and roll as an appetizer. No busser ever came, and the server dropped the main course, leaving all the dirty dishes on the table. I asked if she could clear them ad she said "in a minute..." then went to a table to pick up her tip AND then went to the credit card machine to enter her tip while I ate with all the place settings and the dirty plates. Lovely. Also, maybe I was sitting under the speaker, but the most horrible Muzak was really loudly playing in the dining room. An elevator itself would be embarrassed. In addition, I heard other music coming from the service station, maybe a server's phone? Maybe I just came at an off time, but I was disappointed.