rev:text
| - It's a pity. The food here is excellent.
However, within the last week I was here for both a banquet and Dim Sum. The service is disinterested at best, unorganized and rude at worse.
My relatives reserved two tables of banquet for a 90th birthday banquet. While we were given a private room, and food started to arrive quickly, the pace of service quickly slowed to non- existence, to a point where after our soup course, the rest of the four courses took another two hours to arrive. Being a party that not only have the elderly as well as very young children, I felt that we were forgotten over a larger party next door. It was hard to get our service person even for something as simple as a fork for the children, much less a bowl of rice for one of the kids and a glass of tap water.
By the time our rice dishes arrived at the end of the meal, we had already cut the cake because it was getting to a point where the elderly had to go home and the yonger kids were asleep or cranky.
I returned for dim sum earlier today, and we had been waiting for about 40 minutes for our dim sum, and was greeted by an irate "captain" rather rudely when we enquired after our order. It was evident to is that the front if house is extremely disorganized.
As I have said though- it's a shame. The food itself here is throughly excellent when it arrived, which is why this restaurant receives one star from me. I want to come back, but really not until the service improves.
|