I bought a couch at Casalife and I had a great experience. The saleswoman, Maya, was very knowledgeable. We looked at all the couches in the store and she showed me a website where there were more options. We talked about the different cushion strength options, fabric differences, etc. She warned me that I might not be able to get the 100 inch couch through the door in my condo building, something which averted a potential disaster. The deliverymen were also very professional.