We have been taking our dog here since April 2013. We have been more than pleased with K-9 Kountry!!!! They are wonderful and treat our dog as if it were their own. They often send pictures while he is there so we can see what a great time he is having. This is a nice touch and makes traveling easier knowing our pet is happy. We know our dog loves it as he is panting a crying to get out of the car every time we drive up to drop him off!! This is the best recommendation I can give.