Ira is amazing! My fiance had my engagement ring custom made by Ira and it is exactly what he envisioned and I am absolutely in love with it! He did such an amazing job and was incredibly pleasant and easy to work with. My ring ended up being too big and I came in expecting to have to wait 2-3 days for my ring to get resized (this is what I had heard from my friends who have had to get their rings resized). Ira was able to resize my ring in less than an hour so I did not have to go a single day without it. As one of the previous reviews said, do not let the store's "non traditional jewelry store" look throw you off. You will receive high quality and exquisite jewelry from here!