Note: this review is pretty much solely for Serendipity's most famous item - the frozen hot chocolate drink. I ordered it through their take-out window on the strip.
Overhyped and overpriced. I've seen this place on various food and travel shows for years, but that frozen hot chocolate just isn't worth it. While most of Las Vegas is comically overpriced, this fits the bill with what is essentially a chocolate milk shake costing you ELEVEN DOLLARS. Is it really any better than a really good milkshake somewhere else? No, it is not. Because I'm an ice cream pig, I had a Ben & Jerry's shake earlier in the day (don't judge me), and that overpriced $7 shake was still better than this. It's just plain nothing special. Like much of Vegas, it's a hyped up novelty with little substance to it.