I was visiting from CA, and was so busy with work that I did not have time to get my nails done before heading out to LV. I called Nat's about an hour and a half before they were scheduled to close and she was nice enough to take me in. I was very happy to see how nice and clean the place was. Nat did my gel mani and regular pedicure. She totally took her time even though I was cutting it close to their closing time. She asked if I wanted to get my hair done and I was glad they had this service because I was meeting friends that evening and it would totally help get me ready on time. WOW!!! It was such a great surprise when Lou gave me the best scalp massage while she washed my hair. Nat did an awesome job with my nails!!! I really appreciate the great customer service and her willingness to stay way beyond their closing time to make sure that things were done right. I will definitely be back the next time I'm in Vegas!