I have NEVER had a problem with discount tire. The staff is super friendly and helpful. I went in to get my tires filled up and they informed me that I had a nail and a razor in my rear passenger tire. Worried I was going to have to shell out money I didn't have I asked how long I could get away with the damage (lol I know shame on me.). They told me they do patches for free. They filled up my tires and patched them FOR FREE! I didn't even have to wait for very long. Keep up the great work!