My wife and i had a great experience with Ray the customer service rep at this location. He was professional and cared about my wife's concerns when she didn't feel safe when she thought there was something wrong with the airbag. He walked her through and showed her that it's how the car function. When we return the car early he made every efforts on getting us the best price and personal drove me back . Even though he had a busy and tiring day, I didn't see it in his demenour since he was always happy. We rented from Ray the week prior and requested him again the week after when our main car didn't get fix correctly. Shanks Ray for putting up with us and keep up with the customer service attitude you have. It will take you places you've never been.