Lorenzo's has much improved! I have ordered delivery from them again multiple times simply because there is NOWHERE else in the area to get pizza delivery from that isn't a cheap pizza chain, and we wanted some better quality pizza for workers that were doing construction, handyman, stereo, television, etc work on our new home we moved into in November.
They have delivered much faster, and in fact once I was told they actually put my order in front of someone who called sooner because it was a larger order and would have unnecessarily delayed mine. Great job Lorenzos!
Also, we tried dining in as a family 2 or 3 times. One of the times there was a Gila monster right outside the door which was exiting. Service was great. They were very accommodating with our baby.
We are taking out of town company there tonight.
Didn't give 5 full stars because they are still rude when they answer the phone sometimes - especially one girl in particular that has an attitude, but that's the only think left that I think they really could work on to improve service. :-)