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  • I have eaten at Uncle Sam's periodically since 1991. Today was my last time. We attempted to use a discount card that was purchased from a high school fundraiser. I handed the server the card when I ordered. Only after we were done eating she came over with the check and informed us that we couldn't use the card as the single Pepsi didn't count towards the "food order." I had the manager come over and all he did was to argue and tell me that he would get fired if he gave the small discount as it was the "owner's orders." I asked if they were willing to lose a customer over having the proper purchase amount but being just $2.00 short in the "food cost." He essentially told me that if that was how I felt he couldn't do anything about it "owner's orders." If they are so absurdly adamant the card should have been more legible as I couldn't read the fine print even with reading glasses, and the server should have informed me of the fact when I ordered not after the meal was consumed. Any business that is willing to lose a customer over a few cents doesn't deserve to be in business. (The soft drinks are a huge profit margin for them, so the inflexible policy is inane.) On another note the sandwiches are quite good although I can easily make a better Philly Cheesesteak at home. The pizza and wings are merely average. If you want far better wings go, to Sardella's.
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