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  • If I could give this place a zero, I would. I'm not sure if I ordered a jar of ice and got lucky with a shot of sangria or a jar of sangria with extra ice without asking for it. When I was asked how my drink was, I told them politely that it's a bit too much ice. The server said she'd ask what she could do for me. The manager came back right away and explained that this is how a sangria is done at Kelsey. I've been to Kelsey many times and ordered the same sangria from this branch before. I really liked how it WAS made and purposely came back this time for it. When I told the manager that the past sangrias I've had at Kelsey didn't have that much ice, I was rudely told that they were all made incorrectly the previous times and he emphasized countless times that I'm not getting any less booze from it. 1. I never complained about the amount of booze. 2. The kind of explanation and attitude given by the manager was very demeaning. I'm not sure where they got their recipe or where in the world they found such gigantic ice scoops as I was told that they only used two scoops of ice. 3. If you're looking for a huge maison jar of ice for Instagram, this is the place to go.
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