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  • Didn't have the best visit in here today. Two stars for the African American gentleman working the counter and the assistant manager my fiancĂ© spoke to after I had an issue with a return they were both polite and understanding. When I have a receipt for my purchase and the bank card that matches the original purchase I find it very uncomfortable and a privacy violation to ask for my identification. This wasn't just a glance but a full on writing information down, studying my ID like a criminal, then taking my personal information and typing it all in to their system. For an 11 dollar return that i had the original receipt for as well as the debit card it was purchased on. If I didn't have a receipt or had 100 dollars worth of product then I would understand. Cashier had a "that's the way it is" attitude and couldn't give me a clear explanation of why she was doing what she was. During the phone call with manager on duty she was at least able to explain it to us and how it was a corporate mandate on the stores. I accepted the explanation but still don't agree with the practice. This is the only store we have had this happen at so not sure what that means.
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