Dined here with my mother-in-law and husband the other night. It might smell fishy as soon as you walk in because they have a live lobster tank! We had great service from our waitress, Katie. They overcooked my steak and when Katie came back to check on us, we let her know. She notified her manager and I was personally delivered a fresh steak from the kitchen by the chef who asked me to cut into it while he was present. I showed him my old steak and he agreed that it was definitely medium, not medium rare. The manager was fantastic- we complimented our waitress and he was genuinely appreciative. My mother-in-law loves RL so I'm sure we'll be back and hopefully get seated in Katie's section again. Ask for Katie & you'll get great service! No- I'm not related to her at all. I promise!