This place is amazing! It all starts with Carolyn up front who is the owner and treats you like you are truly her only client. My wife and I purchased the membership so we can switch off month to month in getting a massage at a discounted price. Carolyn set me up with Christy who has been amazing so far. I have gotten massages at high end 5 star resorts and paid $400 and Christy is much better for a fraction of the price. She takes the time to understand your needs and where you would like her to focus. I would say overall this Elements massage is an all around great experience and a pleasure to do business with. I highly recommend you ask for Christy when booking your next appointment.