Thom is absolutely amazing! You can tell from just speaking to him that he has a vast amount of experience in this field. Upon coming over, he was diligent in the inspection by looking into every possible corner. Just from looking at my symptoms, he was also able to conclude which insect/bug it could not be. For example, ruling out scabies because the bite marks will be focused on the back of the neck or fleas because the bite marks will be focused on the legs and ankles. At the end of the day, even though I actually had a case of chicken pox... the service was amazing nonetheless. Thanks once again!