I have been here twice in the past and enjoyed it very much. I recently purchased a Groupon for $20 towards lunch at Aces & Ales. My son and I went there today and only had about an hour and 1/2 to eat our lunch. We thought - no problem! When we got there, the parking lot was dead. We were the only people in the restaurant part. We went ahead and seated ourselves as the sign stated and within a couple of minutes a server (didn't see her name) came over and gave us menus. I told her I had a Groupon and she looked at me and then told my son we must purchase an entree, no lunch specials were allowed to be purchased through the Groupon. Fine...we looked through the menu and decided what we wanted. We sat there waiting ... waiting ... a guy came out of the kitchen and i said loud enough for him to hear me, do you know where the server is?!! He acted as if he didn't hear me and turned to watch and cheer for the soccer game playing on the screen above. There were people sitting at the bar who also could clearly see us! Here we sat and sat - no drinks - no order - no service! We got up and left! Won't be going back - requesting a Groupon refund!!!