Overall this is a very adequate hotel. Not the Ritz, not Holiday Inn. Not priced like either. The hotel staff is one of the friendliest, helpful, and accommodating that I have found. The room I had was fairly priced for this time of year in PHX. It was clean, spacious, comfortable bed. Very adequate. The room working desk, charging stations were convenient and useful. There is nothing much to complain about EXCEPT: the $14.95/day Internet connection and the nearly $25/day valet parking is high priced. The valet parking price is competitive with the area and a guest has an option of self parking. So, that I can live with. The Internet cost is excessive and, although I needed it, I bought only one days service of a four night trip - strictly because of the cost. This cost should be bundled with the room. It can't possibly cost that much to bring Internet service to 31 floors of rooms. It's one of those costs like hotel Service Fees that drive guests crazy. If half of the 1500 rooms bought internet service on the day i did the hotel revenue increased more than $10,000 for one night! The hotel is located downtown across the street from the AZ Center which include a Starbucks. This is good hotel that seemed to be very busy. Kudos to the staff - nice job!