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| - We have family visiting and a gift card for Top Golf, so thought it would be a great time to go. We called during the day to get a reservation and they told us they would not be able to take a reservation, that it would be first come first serve. No problem.
We arrived around 7pm and were told that it would be a 2 hour wait to get into a bay. We hadn't eaten yet, so decided to get on the wait list and go eat. We drive down the road, find a place to eat and bing....15 minutes later....a text that our bay is ready. We have an option to get it in 15 minutes, 30 minutes or 1 hour. We select 30 minutes, abandon our dinner plans and head back. When we arrive, we are told it will be a 1 hour wait. (red face hangry emoji here). We are so pissed at this point that we all need a drink. We got reverse geo-fenced which is a genius marketing move, but makes for a poor guest experience.
Long story short is that it did take an hour. There is just way to much friction to go here. It was so hot inside, so slow, text message game playing, and they don't care because they are making money hand over fist. I hate this place, if we have company that wants to go there in the future, they will be going solo. I'd rather be at Disneyland the first day of summer break than to every go back to Top Golf.
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