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  • They were great when I bought my car but the service department is lacking. They never wash the car when we have it serviced even after we ask. One time it was because the car wash was broke. They gave us a rental on one occasion that we had to put gas in and was never compensated for it. Brought it in twice for one recall because the first time they didn't have the part even after we had scheduled the appointment. You would have thought they would make sure they have parts before scheduling appointments. I was contacted a week we had the rack done to see how my service was. I explained to Debra about the car not being washed. She offered to have it detailed for us. I told her that would be fine but we needed to have the window repaired because it would not roll up. She promised the service advisor would get with us first thing the next morning(it was Labor Day when she called) needless to say he never did. After leaving two messages and waiting all day I finally contacted her again. She did have another service advisor call right back but I was without a car all day. I don't want to park it with the window that won't go up. We will see if when I get the car back sometime tomorrow if it actually got detailed. I am betting it won't
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