REPOSTING THIS, GOT DROPPED PERHAPS BY THIS SITE'S REVIEW FILTER BECAUSE OF MY ORIGINAL 1-STAR RATING?
GAVE 4-STARS JUST SO THIS REVIEW IS GONNA STAY UP.
(I believed others' reviews that's why I had my car serviced here. Unfortunately, I didn't have the same luck as them)
I was supposed to give them 3 1/2-stars when I went there 2 weeks ago for my Passat's oil change. A mile away from my place, half an hour wait time (Wed or Thurs morning), slow wifi but pleasant staff, not pushy trying to offer extra services. But last Sunday, while driving on 215, I suddenly heard a loud dragging noise under the engine. Turned out, it's the plastic belly pan (sound deadener) covering the bottom part of the engine! The dowel pins may have not put back in properly that's why they popped out! Called VW dealer earlier, a belly pan costs $200 + tax (kit including pan and attachments, pins) no labor cost yet!!! To think VW dealer only charges $65 for synthetic oil change; cheaper than Jiffy Lube! I will never go back to Jiffy Lube! Costly mistake!
(This review was posted on 06/4/2013)