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  • I had made up my mind on my next car purchase, a 2015 Acura TLX with the advance package so I hit the Internet to find the best out the door price. I reached out to all 3 Valley dealers and had responses almost immediately. Bob Cambell responded with a very competitive price. I gave the other dealers the opportunity to beat it but got typical boiler plate responses "they won't honor that price once you get there," "bring it to me in writing and we'll beat it," and my favorite "our dealer add ons are of superior value." Who really needs nitrogen in their tires or wheel locks. Acura of North Scottsdale put there best foot forward on the initial price and nobody else came close. Nevertheless I proceeded in working exclusively with Bob, asking for a price break down of his quote to ensure there were no surprises. A few emails later I had a price I was comfortable with and all the financing paperwork filled out to expedite the process. I walked in and my TLX was pulled up, washed and ready to go home. The entire process, from the moment I walked in the door was less then 90 minutes and that included an extended test drive and a 30 minute overview of all the features of this car. I'm a technophile but this car has so many features I was even a bit intimidated. Bob covered everything and proved to be extremes knowledgeable. Much to my delight the price quoted via email was the price I paid. The price offered on my trade in was fair and there were no high pressure tactics for extended warranty type options. All in all I couldn't have imagined a better experience. I never thought I would use the word pleasant to describe buying a new car but that's exactly what it was. If the TLX lives up to this positive experience Acura of North Scottsdale will have earned my business for years to come.
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