I had a previous good experience with this company, guy didn't have the part, took the whole day to get a 15 minute job done but they got it done and didn't over charge me.
TODAY IS A WHOLE DIFFERENT STORY!! Have a older home with older pipes that need to be snaked out every couple of years. It's a 10 minute job, that I don't feel like going and renting the equipment for. (probably to rent cost 30 bucks at Home Depot) I figured I would pay a extra 50 to 60 bucks just to have someone do it plus I wanted to get a few estimates on installing a new swam cooler. So because of my "some what" ok previous experience I contact the Apes at 9 this morning to have someone come out. She says somewhere between 2pm & 5pm but assures me that it will be around 2 pm and it will cost 75 dollars. I triple check the estimate with her several times before I hang up.
At 4:40 they finally knock on my door. WASTED MY WHOLE DAY he looks at it and says it will be $279 dollars just to snake it. 79.99 just to show up and another 150 to snake it plus this and that, I tell him quite emphatically that was not even close to what i was quoted and he simply said "Well it is what it is, sorry. Call the main office." I politely showed him the door immediately an called the main office to fine that all the managers have gone home.... I'll give a update at a later time but as of now this company will never darken my doorways again.