OK I want to update my review now since they have moved to a new location in the same plaza (where Wendy's used to be)
This new location is much bigger, has has more seats, it's usually full but still has enough seats. people usually come here to chill and chat (for a pretty long time) so if there's no seats, just go somewhere else, you will be waiting forever, or just get take out (which I don't recommend)
I always have a hard time deciding on the drinks it's nothing special and a bit over priced) but I like how the tapioca pearls comes in small and large sizes.
The food menu is real Taiwanese food and not pre-packaged frozen foods that are heated up, they have an actual chef cooking in there. The food is OK (had better Taiwanese food before) the portions are really small for a meal, and the selection is limited.
They have a few dessert choices and I like the desserts, the shaved ice is pretty good, there's lots of toppings that i like in it.
tip: they accept vicinity rewards, but I sometimes forget and the waitress' don't ask.