Terribly slow service! Painfully so. And then the food was made incorrectly (onions when there were supposed to be no onions) and an acai bowl that was so dry I felt like I was eating chalk. I'm not exaggerating. It was so bad I will never go back! When the young man gave us back our money for the sandwich that was made wrong (we didn't feel like waiting another 15 minutes), he didn't even give us the money back for the drink since we were leaving. Classy. And judging by the responses people are getting from their comments, I assume that Rachel just doesn't care about her customers anymore. Good to know!