I can forgive myself for going to this chain restaurant because the tortilla soup is SO good! It's not really a chain restaurant for me because they're not on the east coast :) I first had Max & Erma's tortilla soup in Cincinnati on a work trip - my coworker and I liked it so much, we had it again in the airport on our way home at 10am for breakfast. Here I am in Pittsburgh on a business trip and having Max & Erma's tortilla soup...either I'm starting a tradition or I need to get my work to start sending me to more exciting cities.
The pick two deal for $7.99 is great - I also got a loaded baked potato which hit the spot. The hostess and waitress weren't very friendly but I didn't go in expecting good service.