today was actually my 2nd time here, the first being a complimentary consult. the consult appt did not meet my expectations (which is why I didn't put a full 5 stars) but my actual appointment for my eyelashes went great! i was referred by a friend to see Janet H. and she is amazing! i was totally new to this, had no idea what to expect or even ask for. I'm getting married next month so I told her what I envisioned and she made it happen. she also put in her opinions based on my natural lashes and what I was aiming for, but she didn't try to upsell me. I never felt a thing during my application, I'm pretty sure I fell asleep. and she was so quick! overall a great experience... thank you so much janet!