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  • I just called to schedule a message, using a Groupon. The phone conversation went like this: Me "Hello, I would like to schedule a message." Him - "You using a groupon." Me - "Yes" Him - "I don't have anything until November 12." Me - "You don't have any available appointments until November 12?" Him - "Yes, you're not my only customer." Me - "Since the groupon expires on October 3, and you don't have availability for a month later, would you still honor the Groupon?" Him - "You can come in and use it, or get a refund. I don't care." I was appalled. I have never gone there, and will never go. I requested a refund from Groupon. I understand when companies are busy, but there is no reason to be rude to a new customer.
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