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| - One star is one too many in my opinion. We ate there for the first time tonight, being new to the area. NEVER AGAIN! We were greeted by an unhappy host at the front who gave us a booth for my husband, me and 4 small kids. My youngest - less than a year old - was asleep in her car seat/stroller which he saw me come in with. I wheeled it up to the table and he said to me, "Can you move that?" Ok, "THAT" is my daughter. Then when I looked at him about to ask if we could move to a table instead he said, "It's a fire hazard" (presumably referring to the stroller next to the table), and he walked away.
Next up for our enjoyment was our waitress. Ms. No Personality. She walked to the table without a smile, asked for our drinks. When we asked her about the "kids eat free" promo she seemed a little irritated. She left and about 15 minutes later came back and said, "still haven't decided?" - in a snarky tone. We had, we were waiting for her. We ordered. We waited, and waited and waited for our food. I think it's worth noting at this point that we were 1 of maybe 5 parties in the ENTIRE restaurant. She finally comes out with the food, my 3 little ones about to have a meltdown by now. Never apologizes. Instead, she comes out with a helper who is carrying out all the plates, and the waitress marches up to our table without saying a word and starts handing ME the plates to dole out to the appropriate person. I was passing down kid meals, burgers, mac 'n cheese - one after the other. OK, isn't this HER job??? Then she hands my 7 year old a hot platter of ribs. He almost drops it on his lap and I scream, "Isn't that HOT???" to which she replies with attitude "NO! It isn't hot." Which, is a problem too - since, if it's food coming out of the grill should it not be hot???
I was miffed at this point. My husband came back to the table, who had been walking our weary 2 year old outside since the wait was so long, and told him I would no longer be looking at the waitress for fear of saying something I should not.
She checked on us two times, asked if we wanted dessert and that was the end of it. She should have not received any tip - but we did leave a small one.
As I was leaving she was at the hostess stand - leaning on it, talking with the hostess - who was standing there picking at her nails. I walked right by them - neither one said "thanks" or "have a good night".
I will NEVER in a thousand years spend my hard earned money at that dive again. I was so disappointed. I've been going to TGI Friday's for years and it was always a fun and happy and upbeat place. I don't know what that was that I visited tonight. I do know I will not be back. I see, from the other reviews, I'm not alone in my opinion.
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