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  • My experience at this restaurant was probably one of the worst I've ever had. My friends and I went there for a Suns game and were seated at a booth near the door. As we were sitting there, a girl who was waiting for a table, looked above our table and saw a cockroach crawling right over our table. Now granted, I have a phobia of bugs, and especially roaches, but this seems to me, like a pretty big deal. After the initial scare, I informed our waitress of this and she freaked out for a second, and ran off to tell someone. She didnt return for another 5 minutes, though it was only to bring drinks. I then told the host near the door and he exclaimed that it was horrible and he walked away(apparently to get someone?). After another 10 minutes still nothing happened so I found the guy again and told him nothing has been done yet. By this time, the others at my table had gotten their food. He told me that since it was so high on the ceiling there was no way for him to get to it. Now, I'm no engineer, or trained exterminator, but I had about 2-3 different ideas on how to get to the roach. I didnt realize he was stumped. I felt like I should make a bigger deal about it, but instead I left. I don't feel like anyone should be forced to eat in those conditions, without at least an attempt to rectify it. I mean, I dont have any delusions about spic and span restaurants. I know restaurants are dirty, but to have a roach hanging over our table is unacceptable. And the only reason the management would do nothing is because it would have made a scene. I guarantee you if everyone else in the restaurant had seen it or was experiencing it, SOMETHING would have been done. For us to have to endure it because no else was being affected is basically saying we dont matter enough for them to do anything. How was the food you ask? I didnt even see it since I was focusing on the large roach hanging over my table.
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