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  • My soon to be wife asked weeks in advance if we could book a couple of rooms just to shower and change in. We were having a wedding at a county park in Mt. Horeb and there were no facilities there. I had to help set up that morning at the park and didn't have time to drive back to Madison afterwards. This hotel would have been a perfect place as a sort of staging area. When I arrived, the guy at the front counter acted like a jerk. He was confused as to why we were there even after I politely explained the situation. He still hesitated and said, "I don't know if we have any clean rooms available." Are you kidding me? This place is not the Hyatt. There were like 3 cars in the parking lot and about 50 rooms. Meanwhile, I'm in a hurry and this guy is still questioning me like I'm lying and I'm just dying to get into this run down hotel a couple hours before check-in time. I called my fiance to make sure she made the reservation and she assured me she did. This guy regardless of not knowing about our reservation couldn't seem to wrap his head around what we were using the room for. I might has well have been talking to the pen on the counter. He was just a total curmudgeon. All this hassle just to pay full price for using a crappy hotel for literally less then an hour to shower and change. Any normal person would have said, "Congratulations, here is your key! Have a nice day."
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