Really cool place but the staff is lacking. We've been twice this week and have paid for all amenities yet when we try to do the rope course or zip line, the person in charge of helmets says we don't have access and to return to the front desk for the proper wristband. We then have spent 10-15 minutes of our allotted time going back & forth while they figure it out.
Kids of all ages running amuck, which is to be expected but the bigger kids cut in line and often trample younger kids and I haven't seen a staff member intervene yet.
While practicing the warped wall, the staff member there kept holding up the line because 2 of his friends were there so the 3 of them kept scaling the wall and then jumping in front of the line and going again. I witnessed him tell a few kids "you have to wait because we're going again"
Again, it's an awesome setup but the staff is all teenagers so just prepare accordingly.