Slightly difficult to find in the maze of underground tunnels in this area. I called the number in the reservation confirmation for directions and got an immediate answer.
My reservation was for a 24 hour rental and I made it the night before I was to pick the car up.
OK, so the guy on the counter was curt but he was helpful and did not rip me off the way that I have been ripped off in the past. In fact, he acknowledged my Hertz status and my payment card and said that I didn't need any insurance as I was already covered. He offered me an amazing upgrade for $10 more.
The parking is very close to the counter now and is well lit.
There is 24 hour return with a safe box.
I got no spurious charges after dropping the car off with a full tank after hours.
I would use them again.