This was my "secret nail spot" for 2 years.... I went there and received good service. My pedicure always looked nice and lasted a long time. The scrub and massage was always decent. I never had to make an appointment, and I never waited longer than 15 min.
Things started to change. I noticed that my 15 min wait had become 30 or 40 min. Last time she made me wait an hour and a half. I only stayed to see how long it would really be instead of the 15 min she had told me.
The quality of the service also declined. My polish stopped lasting as long, and it often looked sloppy. She would try to charge me ridiculous amounts for the design on my big to that had always been free.
Needles to say, I have found a place that appreciates my regular business. I won't be going back to Wendy.