Wish I could give 0 stars. This company is a joke. Worst customer service ever. They give a quote and then charge your credit card for way more, then go MIA. We wanted our tree cut and they quoted us for a trim and deep fertilization and we told them we do not want fertilization yet they still send a guy out to fertilize, so we obviously told him we didn't want it done and he left. We then noticed the company charged our credit card for the fertilization we never requested or had done. We have left multiple messages and they do not call back. It's been over a week and no word from them. We ended up having to report it as a fraudulent charge to the credit card company since they charged us for several handed dollars extra. Also, they had given us a window of 1 pm until 4 pm for the trim, but came at 445 pm. My husband had already prepaid and the company had his credit card number yet they asked me for money after they finished cutting the tree. I told them it was already taken care of and the Spanish speaking man asked again "cash or check?" And I just had to walk away. They have no respect and I would absolutely never do business with them again. My mother in law was also sent a bill for more than what she was quoted. Truly ridiculous.