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  • I've been to this John St. locations numerous times as we live nearby, usually sit inside upstairs or outside in the patio if the weather is nice. My last visit was on July 1, 2017, which happens to be Canada Day and the restaurant's supposedly really busy. We came at 7:30 p.m. with a group of 9, and simply asked how long it is for a table outside/inside. The hostesses standing out front (there were 2 girls) were very rude and gave us an attitude. She said it will be at least 2 hours, more like 4 hours. I get that it's busy, but there were multiple tables empty out front, we even asked if we can split the group into 2 tables, they said there's no way, as there is a 2 hour minimum wait. We asked why they weren't filling the empty tables out front, didn't get a clear answer and we were told that the kitchen's really busy and can't handle it. How do you have a restaurant with such capacity, but can't manage to handle a busy day? it's not the first day that the area's busy, there's always games. Not only that, when we asked why, she rudely answered "I"m done answering questions. If you want a table, it's going to be at least 2 hours." After that comment, which is very rude, given that we only asked a few reasonable Q's, we immediately went across the street to Milestones to dine in their patio. We were seated in 3 minutes. I've had decent meals at John location, but this last visit was a really upsetting and disappointing experience. A rude hostess is not a good image. They're responsible for first impressions.
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