When I had called for an appointment the lady who answered was very nice and helpful, but when I got there it was no wait it was great. But my pedicure lasted only 10 minutes for a regular pedicure and the nails were cut uneven not only that he would be rude and tap my legs to move pretty hard. I'm usually cool about things like this I'm not picky but I won't be coming back it was really bad. Seems like the guy would rather hurry and go back to his phone.