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| - As we go through life, we all have problems sooner or later. Some problems we can take care of ourselves and at other times you need help from someone else. So many times you call on people to solve your problems and you end up with more problems and a smaller bank account and of course retaining your original problem to boot. So it is with appliance repair.
I am the manager of a 4-plex and of course we also have appliances that wake up one day and say "I am just plain tired of working so I think that I will take a nap"l. Well this occurs almost like clock work. Every couple of months I have a refrigerator, washer, dryer, stove or oven take a vacation. When I have a tenant that has a problem I don't waste anytime in getting service personal onsite.
I have used many companies to come out and repair what is not working in one of our apartments. Most charge exorbitant service call fees and increase their profit margin on the parts they install to more than triple what the part cost them wholesale. In the end sometimes the repair is sufficient but half the time they don't know what they are doing and end up doing a half ass job.
I am always with the service repair personal and can tell pretty quickly if they know what they are doing. I have over 50 years experience in the electrical and electronic field so I can speak with somewhat of an experts perspective. I can do much of the work myself but since the 4-plex is a commercial entity, I have to rely on a professional service.
I have used Joe for maybe a good 6 years or so and have never been disappointed. He has never failed to repair an appliance. Sometimes it take more than one trip out for an intermittent condition but that is one of the most difficult situations to diagnose exactly what the faulty part is.
Joe is almost always on time and if he is going to run a little late, he always calls to let me know. If he says 10:30 AM, you can bet your bottom dollar that he will be there and usually on the early side.
We have some very old appliances in some of the apartments but Joe seems to have little difficulty in obtaining the parts that he needs to repair the problem unit. Most companies don't want to bother with the older appliances. I guess it is much easier to say "well it looks like you have a bad circuit board" instead of finding the guilty culprit using real trouble shooting techniques.
Joe is an upstanding and honest person with very reasonable prices both on his service call fee and what he charges for the parts along with his charge for labor.
When Joe arrives, he is ready to get down and dirty with the problem appliance. Joe does not leave you hanging and if there is going to be a delay such as in getting a part, he will promptly let you know.
I have yet to see Joe to be unable to take care of a problem. With his many years of experience behind him, he has demonstrated time after time that he knows what he is doing. Of course some problems cannot be taken care of immediately because of part availability being on backorder. But this is not a reflection on Joe's ability to render proper professional service.
I would definitely and without hesitation, recommend Payless Appliance Service to anyone needing to get their appliance up and running in a proper functioning state.
Ronald Holmes
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