I'm a HUGE PIZZA lover! I got so excited when I found out Giordano's opened off the strip because I wasn't about to go down there to try this place out. Despite how much I wanted to try it out, I was not about to venture to the Strip.
So automatic 1-Star for being off the strip and in a local area! We walked in around 4:00 PM on a Saturday, and it was not too crowded. We approached the host stand and it took about 5 minutes to get seated because the hostess was talking to a server about where to seat us even though there weren't many tables to chose from. It was a little disorganized and irritating to be standing there while they went back and forth about where to seat us.
Once we got seated, our server introduced herself and told us about the process to get our pizza out. We ordered drinks and decided on what to order. Each pizza does take 30-40 minutes to cook so ordering apps is super helpful especially when you're starving! Lol
The food was amazing! Just make sure you can handle the wait for that cheesy gooey yummy pizza! The only down side is the wait time but it's well worth it!!
As far as service, our server was helpful and checked on us a few times but I noticed their turnover process was poor. A table near us had left and it took over 15 minutes to clear the table and reset it. Yes I noticed 15 minutes because I was counting down the minutes to get this pizza in my belly!! I saw many servers walk by the table, look at it and just walk pass. They weren't busy so it was just irritating seeing a dirty table next to us. It was a pity to leave a table dirty like that for such a long time, especially when guests were walking by it and being seated near the dirty table.