Went here with a friend of mine on a slow thursday night. We were promptly seated. The outside of the establishment is misleading, it look like a cafe setting, but once you enter the main dining room, you feel the Cheesecake Factory-esqe decor.
Service: The bus service was attentive and pleasant. The waitress we had was rather sluggish, and mundane. A little personality goes a long way. I brushed it off because there were multiple tables she was serving and some of them had annoying little children.
Food: The food was decent. Just what i'd expect from a place like this. Huge portioned, comfort food. I ordered the "Max" burger. It is essentially a bacon cheese burger topped with short ribs. It was pretty good, and the cook prepared it just as i asked. Next time i think i'll try something else. I prefer the BBQ bacon Cheeseburger at Cheesecake over this one.
While overall a good experience with decent quality food at a reasonable price, i don't see myself going out of my way to come here. I'll probably stop by after a drunken night at TAO, but then again nothing hits the spot like a "Jacks with a Kicker" from Terribles.