Today was my first time to this coffee house. The barista was very friendly. I can't remember her name but she had shoulder length blonde hair and was very knowledgable. The moment I told her this was my first time there she walked me through all their products and my options. She gave great recommendations and gave great service. My friend and I both did different pour overs and shared several pastries. The only reason that I didn't give 5 stars were minor things that just added up:
Unfortunately there was only one person working, (at least that I could see in the FOH) so any time the line built up my pour over got pushed back. It was easier to get a espresso beverage before my pour over. Meaning several guests came in after I had placed my order and received their hot espresso beverages before my pour over. But I understand you have to grind the coffee to do the pour over.
Also the hand out is next to the register so when I did go get my items there were several ppl around, creating a bit of crowding. This made it difficult for me to come get my Items and stay out of the other guests way. In other words it was just awkward and didn't create a good flow of the business.
Also the pastries are away from the register, again affecting the flow of the business. Instead of being able to just look over from the register, I have to move over and go around the corner and then come back to the register and guests behind me get annoyed. It just makes the experience awkward.
But i really did enjoy the quality of the items I ordered. I will definitely be back!