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| - I'm not usually one to complain about a restaurant, but I was honestly so disappointed with my experience at your CD this past Friday night. My girlfriend and I had just gotten off work at 1130PM (we work in the industry too) and wanted to grab a quick drink/food before you restaurant closed at 12AM. We arrived at CD at 1140PM and quickly sat ourselves at the bar. As soon as we sat down, the first thing the male bartender said to us was, "Hey guys, just to let you know, the kitchen is closing in 15 min so you BETTER hurry if you want to get some food." I have never been told that at a restaurant before---especially on a friday night in OLD TOWN SCOTTSDALE. I know it doesn't sound like that big of a deal, but it made my girlfriend and I feel very rushed. We quickly ordered drinks and food all at one time. Our drinks were then made by a female bartender who rarely spoke to us throughout the meal and never did a 2 min quality check. Thankfully, the food and drinks tasted amazing, but that is what we have come to expect from CD (We have eaten here many times). When we ordered our second round of drinks, the female bartender rolled her eyes, and acted like we were inconveniencing her since she was closing down the bar.
Being in the industry, I don't normally write reviews like this. I understand how frustrating it is when a guest walks in 15 min before closing, but with that said, I have never treated a guest that way. You are open till 12am. Every guest experience should be the same whether you just opened or you are about to close. This is the HOSPITALITY industry.
I love the food and drinks at CD, and I will probably always continue to come back simply for the food. The service that night was definitely lacking, and I'm writing this in hopes that the issues can be addressed and the service can be improved. Thank you.
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