I far prefer coffee bean over Starbucks. I go out of my way to go to the one at the meadows mall and the other yelper was correct in saying that Robert is an a-hole at best. I always get an iced matcha with soy milk, every time he makes it, it tastes like soy milk and/or he makes 80% of the cup filled with ice. He is not very enthusiastic nor does he care about customer service. When a my drink is made by a nice lady with flaming red hair she always does a good job.