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  • Ross = bargain bin of the universe. You get good deals and sacrifice customer experience. This Ross seems perpetually dishelved, with clothing items on the floor or hanging off their racks. I have a good feeling this has to do with the clientele. They have a ton of clothes, especially for women, which require a good deal of time and patience to sort through. They've changed the layout of the store. The lingerie and home goods sections seem signifcantly sparse and smaller in size. The jewlery area (cordoned off by plexiglass) contains one or two watches, a trio of necklaces and an odd broach or ten. I'd like to see more selection of jewelry, purses and orther "luxury" items like I've seen in other Ross stores. The changing rooms always creep me out-- they're exceptionally dirty. I'm actually scared to undress in these rooms. I feel like I'm in a "bad part of town" at this Ross, namely because of all the security, plexiglass and ghetto attitudes. That being said, I found an amazing floor length formal gown that honestly, I could not wear to anywhere but a gala event. It's gorgeous, originally priced at almost $200. I got it at Ross for $23. In my experience, hit Ross first before other department stores, if something jumps out at you, you'll save a lot of money. If you don't find anything in the first half hour of looking, go ahead and save yourself the frustration and dirty looks from employees and security alike.
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