Usually love this ice cream haven. Went on Saturday night after dinner. Usual line up (it's confusing to oreder if you haven't been there. They should almost have a check list as you enter so that you have everything picked out before you get to register). Anyway, advertising special red velvet cheesecake "all out of cheesecake" flavouring or whatever they use, my friend ordered a waffle base "all out of waffles".
The wait was about 15 minutes and we c Update figure out why. There was now no line up and there were about 7 staff working away. It was disorganized behind the counter. The floor looked wet and sticky and it was chaotic.
Sorry, won't be back. At least not to this location.