This review is for Michael Theodoridis, Assistant Service Manager at Downtown Porsche.
I live in Austin, TX. I recently was looking at a used Porsche in the Toronto area. I had scheduled a Pre-Purchase-Inspection (PPI) at Downtown Porsche. I had flown up to Toronto expecting to buy the car and drive it back. The dealership is gorgious and high-end.
Michael was awesome! He understood that this was a substantial potential purchase and that clear, complete results of the PPI would be crucial. He assigned my car to a very thorough technician and I was invited back to examine the car when it was on the lift and plugged into the Porsche diagnostic system. Long story short, there was information from the PPI that kept me from buying the car and potentially making a big $ mistake.
More importantly, Micheal was professional, informative, responsive and super attentive my my needs and concerns. He was my "advocate" that day and I am very grateful.
I would trust him to look out for me and my car there.
-mark