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  • Back in February our main bread oven went down. We called Mr. Emergency for help. They sent out a technician, and on the first day we paid $190. A few days later the technician returned because the issue with our oven had not been properly resolved. This time we were charged $295.00. The issue remained. The following week I received a call from the company stating that parts could not be found for our oven. I was told that the most recent check would not be deposited, and that the original amount paid could be used as credit towards the purchase of ovens they had in stock. Fast forward 60 days and that check for $295.00 was deposited on 4/4/18. When I called the company on this they stated that the deal actually had been that they would only void the check IF we bought equipment for them. I paid almost $500 to this company, and never received any resolution to my problem. Meanwhile I called another company who came the very same day, actually took the time to study the wiring diagram for my oven, and fixed it with genuine OEM parts. They stated that the parts that had been put in were not even the right type of parts for that type of oven.
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