I'm not sure what the deal is with this location and office but EVERY time I call or visit over the last 12 months there computer systems are down.
When you call the office you are on hold for 15+ minutes, then you get someone who takes a message to have someone call you back. I called on 12/11/17 at 9:27am and as of today, 1/8/18 STILL have not received a call back. I get here for appt and I'm told that the computer systems are down, yet AGAIN.
Banner, I think it may be time to upgrade your IT or go back to paper files. This is making me seriously look for new doctors.