I have to start by saying I've been to this establishment three times since their remodel and each visit I have been more disappointed then the previous. The first time the staff was quite rude and extremely slow. The second time I was served a burnt beyond recognition bagel. The last visit 1-1/2 weeks ago I found myself wanting to have breakfast with my boys. 9:00 AM on a Sunday. No bagels. No rolls to make their new signature bacon egg and cheese sandwich and no chocolate sauce to make a mocha. Seriously?! A bakery that doesn't sell baked goods?! Needless to say I will not be back. Three strikes - you're out!! Hoping to see this location close and something fresh take its place.